| LECTURE OVERVIEW This course is designed for young men and women, to develop the skills to resolve conflicts that arise between themselves, teachers, and parents. There are many variables in a young person's life that have the potential for conflicts, which include, miscommunication, gender issues, the drive to succeed, and the internal changes that effect behavior. This interactive lecture will bring, new awareness to the issues that cause conflicts, improve communication skills, gain effective assertiveness tools to resolve the struggle and the ability to achieve a win-win outcome. LECTURE OUTLINE Internal awareness on how conflicts arise.
Skills to stop and avoid conflicts before they begin.
Why there is a need to rebel or conform.
The power of being objective.
Proper and effective assertiveness.
Role-play on managing difficult personalities.
De-escalating problems.
Confronting problems (removing the fear).
Effective body language.LECTURE OUTCOME Andre Salvage and Associates, Inc. will share with each participant the verbal and internal tools and skills to resolve the misunderstandings, struggles, and conflicts that can arise. |
